FAQs

Where are our products made?

All our products are made in Australia with an exception that a couple of products are made in the USA.

How long will it take to receive my delivery?

Delivery can take 5-7 days from confirmation of payment depending on your location. If you have not received your tracking details via email, please contact us on fureverpetgifts@gmail.com and we will endeavour to follow this up for you.

Can I pick up the hamper and save delivery charges?

Pick up can be arranged within 2-4 business days. Pick up is available from our warehouse located at 32c Foden Avenue Campbellfield Victoria 3061. Please bring along your receipt as proof of purchase.

Will I receive the exact hamper shown in the images?

Pet accessories and treats are subject to availability and may vary to the images at time of purchase. Alternative products will be selected to suit the gender and size of your pet. At time of purchase, we will request information about your pet, breed, age, name and ensure we select a suitable accessory for your pet.

Are the bakery treats including in the hampers safe for dogs?

Yes! Our bakery treats are made with ingredients that are 100% safe for dogs. We use “dog chocolate” otherwise known as carob to top our treats. It is made from the pods of a carob tree and it is 100% natural and safe for dogs to eat. It has the same sweet richness that we humans love about chocolate. It is high in vitamins B1, B2, calcium, magnesium and iron. Our bakery treats are all handmade with love by pastry chefs using dog-safe ingredients.